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Welcome to The Innovative Professional's (TIP's) Letter!
Sunday, April 16, 2006
Written & Published by Philip E. Humbert, PhD
Visit our website at: http://www.philiphumbert.com


Table of Contents:

1. The One-Minute TIP
2.
Welcome Notes
3.
Rise to Meet the Challenge 
4.
Quotes of the Week
5.
Strictly Business:  Thinks Like An Owner!   
6.
Resources and Tools for YOUR Success!
7.
Humor:   Wisdom From Life

TIP's is sent only to those who have requested it.  We value
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============================================
1. The One-Minute TIP

Sooner or later, life confronts us with problems that seem
beyond our abilities and asks us to meet them anyway.
Whether from illness or business gone bad, or in some other
form, eventually we must all dig deep to see what we are
made of. These "impossible" challenges reveal our character
and give us the opportunity to surprise ourselves.
President Truman did it, and so can we.

============================================
2. Welcome Notes

First things first - I want to acknowledge our many
subscribers who are celebrating Passover or Easter this
weekend. May this be a time of peace and renewal. And for
the many who don't celebrate these holidays, I hope you'll
send peace and goodwill according to your own traditions
and beliefs.

Whether through prayer, meditation or simply sharing a
smile with our neighbors, our world needs all the goodwill
it can get.

Finally, here in the U.S., this is "tax weekend." Our
Federal taxes are due on Monday, and I trust yours are
completed and filed. If not, be sure to file for an
automatic extension (it's easy) and as you write the check,
remember to give thanks. Obviously, we all wish our taxes
were lower. But, if you owe taxes, that means you made some
money - congratulations! Secondly, taxes are the price we
pay for everything from roads and schools to national
defense, and it's a bargain.

I love Winston Churchill's observation that "democracy is
the worst form of government, except for all the others."
As you pay taxes, remember to give thanks.
 


============================================
3:  Rise to Meet the Challenge

This week, I've been reading David McCullough's biography
of President Harry Truman, and it's an amazing story for
anyone who desires to be their best and achieve more. There
are lessons here, and we need to take them to heart.

Harry Truman didn't find a career until late in life. He
didn't marry until well into his thirties, and before that
he tried a variety of jobs and ventures, including farming
and selling men's clothing. His clothing store went
bankrupt and he referred to himself as a "failed
haberdasher" for the rest of his life. Because of poor
eyesight, he barely made it into the Army, but served with
distinction and courage in World War I. In his 40's and
50's he drifted into politics and served as a county
commissioner, mainly dealing with road repair.

He never had money and he and his wife spent most of their
married life living upstairs in his mother-in-law's home.
When he was elected to the U.S. Senate, he was seen as a
party hack and given little credit or respect. In 1944,
Franklin Roosevelt selected him to run for Vice President
after the "better" candidates were all rejected. FDR
thought so little of him, they never had a serious
conversation and Truman was told nothing about the atomic
bomb until several days after he was sworn in as the new
President.

And yet this "common man" is often viewed as one of the
greatest Presidents of the 20th century. How can this be?

Truman himself often said that there "are probably a
million people more qualified than me to be President, but
I'm the one with the job, and I'll do my best." Throughout
his life, he was always known for doing his best, and often
astonished people by exceeding their expectations. Here are
some of my observations about how he did it.

1. First, he out-worked everyone around him. FDR rarely
got to work before 10:00 AM, but Truman was usually up by
5:30 and worked all day long. In his first days as
President, the change caught the White House staff off-
guard. From the butlers to members of the Cabinet, they had
never seen anyone who worked so hard and demanded so much from
them. One key to his amazing success was simple hard work.

2. Second, he was decisive. Where FDR delayed and avoided
decisions, Truman listened to advice, read the reports,
made decisions promptly, and once they were made, he rarely
changed his mind. He made bold decisions and once they were
made, he knew how to hold a steady course.

3. Third, his personal integrity was beyond reproach. At
the Potsdam Conference after the war, he went into Berlin
and a staffer suggested they could go drinking or get some
"women of easy virtue," to which Truman coldly responded
that he loved his wife and didn't mess around on her. He
kicked the staffer out of his car and never spoke to him
again.

4. Fourth, he knew the value of loyalty. He was famous for
his life-long friendships and personal warmth. He knew the
names of staffers in the White House, and remembered their
families. When members of his staff came under political
fire, he ignored the newspapers and kept his team together.

5. Fifth and most important, he knew who he was. In the
face of enormous pressures and criticism, Truman knew his
goals and purposes, remained firm in his beliefs and seldom
waivered. He had enormous personal courage and quiet
confidence in his own judgment.

Sooner or later, life confronts us with problems that seem
beyond our abilities and asks us to meet them anyway.
Whether from illness or business gone bad, or in some other
form, eventually we must all dig deep to see what we are
made of. These "impossible" challenges reveal our character
and give us the opportunity to surprise ourselves.
President Truman did it, and so can we.


============================================
4. Quotes of the Week

"Surmounting difficulty is the crucible that forms character."
                                             -- Anthony Robbins

"Everything's in the mind. That's where it all starts.
Knowing what you want is the first step toward getting it."
                                             -- Mae West

"Everything comes to him who hustles while he waits."
                                             -- Thomas A Edison

"Character cannot be developed in ease and quiet. Only
through experience of trial and suffering can the soul be
strengthened, ambition inspired, and success achieved."
                                             -- Helen Keller


============================================
5. Strictly Business:   Thinks Like An Owner!

A while back I was having lunch with a friend and we noted
the extraordinary service our waiter was giving us. He was
attentive, friendly, and available when we needed
something. As we commented on it, George blurted out, "He
thinks like an owner!"

In contrast, I recently played golf with a man who
complained that he wasn't being "paid what I'm worth." He
noted that he hadn't gotten a raise in a "long time," and
that inflation made it "impossible to keep up." I tried to
be tactful, but pointed out that in the long run the only
way to increase his income was to increase the value of his
contribution.

Obviously, he may work for a lousy employer, but that issue
aside, to grow your business or raise your prices, you must
increase your perceived value in the market place.

Sometimes you can do that by education. Your customers may
not know or understand the benefits they are receiving from
you. But more often, to increase your value you'll have to
change either your product or the way you deliver it.
That's where "thinking like an owner" comes into play.

As the owner of your personal company, what should you be
doing more (or less) of? How can you improve the quality or
quantity of your service? Almost certainly, someone,
somewhere, is making more than you are for doing
essentially the same job. What, precisely, do they do
differently? Do they call on more people? Do they provide
some "extra" or bonus that customers appreciate?

When you think like an owner and are committed to providing
slightly better service in every transaction, you'll make
more sales and earn more money. Trust me, the waiter who
served us lunch got a MUCH better tip than the average
server. Give yourself a raise by doing one thing better
this week.


============================================
6. Resources and Tools for YOUR Success!

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       The Key to End Procrastination and
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I am thrilled to share the stage with Jim Rohn, Bob
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We'll be in Houston, Dallas, Chicago and Toronto, then on
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It's time to make the changes and be empowered to achieve
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============================================
7. Humor:    Wisdom From Life

Over the years, there have been lots of collections of
wisdom passed around the internet, but a few weeks ago
Stephen Nyankah sent these to me and they resonated with
me. I hope you enjoy them!

Remember: A friend will come bail you out of jail....
But a true friend will be sitting next to you saying ... WE
screwed up!

I've learned....That life is like a roll of toilet paper.
The closer it gets to the end, the faster it goes.

I've learned....That we should be glad God doesn't give us
everything we ask for.

I've learned....That money doesn't buy class.

I've learned....That it's those small daily happenings that
make life so spectacular.

I've learned...That under everyone's hard shell is someone
who wants to be appreciated and loved.

I've learned....That the Lord didn't do it all in one day.
What makes me think I can?

I've learned....That to ignore the facts does not change
the facts.

I've learned...That love, not time, heals all wounds.

I've learned...That the easiest way for me to grow as a
person is to surround myself with people smarter than I am.

I've learned....That everyone you meet deserves to be
greeted with a smile.

I've learned...That no one is perfect until you fall in
love with them.

I've learned....That life is tough, but I'm tougher.

I've learned...That opportunities are never lost; someone
will take the ones you miss.

I've learned....That when you harbor bitterness, happiness
will dock elsewhere.

I've learned...That I wish I could have told those I cared
about that I love them one more time before they passed
away.

I've learned....That one should keep his words both soft
and tender, because tomorrow he may have to eat them.

I've learned....That a smile is an inexpensive way to
improve your looks.

I've learned....That I can't choose how I feel, but I can
choose what I do about it.

I've learned....That everyone wants to live on top of the
mountain, but all the happiness, and growth happen while
you're climbing it.

I've learned....That the less time I have to work, the more
things I get done.


============================================

Be kind to yourself and to someone else, and have a
wonder-FULL week!



Philip E. Humbert, PhD,
Resources for Success!
tm
President, The Philip E. Humbert Group, Inc.


Shameless Marketing TIP:
Dr Humbert is a professional coach, author and popular
speaker. Ready to achieve more? Imagine what's possible
with a coach! For info and over 250 pages of tips,
tools, humor and resources for your success, visit:
www.philiphumbert.com.

Copyright (c) 2006, all rights reserved.
U.S. Library of Congress ISSN: 1529-059X
You may copy, forward or distribute TIP's if this
copyright notice and full information for contacting
Dr Philip E. Humbert are included. Contact him at:
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